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|Do you ship to my country?|
|Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.|
|What are my payment choices?|
|During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.|
|When will my order ship and what are my shipping charges?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.|
|What is the return policy?|
|You may return some undamaged items purchased at Meat Maniac within 30 days of the original delivery in the original packaging. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs, as well as original shipping charges, and may be charged a restocking fee of 25 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item. For questions regarding our return policy please contact us at firstname.lastname@example.org , or call us at (972)489-4564.
If you decline to pay the customs fees when your order arrives, the shipment will be returned to Meat Maniac, and we will be charged the customs fees and return shipping charges. For this reason, we do not issue refunds for customs fees, shipping, or the cost of your order if you decline to pay the customs fees. Unfortunately, Meat Maniac cannot estimate any customs fees, taxes, or duties. Please contact your country's customs office to find out more.